NCS Case Study
HRAI (Harry)
The World's First End-to-End AI HR Assistant
Custom-built by The Dandelion for National Crime Search, HRAI — affectionately known as "Harry" — is a groundbreaking AI HR assistant with native background screening capabilities that's revolutionizing how companies handle hiring.
The Challenge
HR processes that couldn't keep up
National Crime Search faced a common but critical problem: their HR processes were slowing down growth. Manual candidate screening, disconnected systems, and time-consuming onboarding meant their team was spending more time on paperwork than on finding great talent.
They needed a solution that could:
- Automate repetitive HR tasks without losing the human touch
- Integrate seamlessly with their background screening services
- Provide candidates with instant, accurate responses
- Scale with their growing business
Off-the-shelf HR tools couldn't deliver. They needed something built specifically for their unique position as both an employer and a background screening provider.
The Solution
Meet Harry
An AI HR assistant that understands NCS inside and out
End-to-End HR Automation
HRAI handles the complete HR workflow — from initial candidate screening to onboarding — without manual intervention at every step.
Native Background Screening
Built-in integration with NCS's background screening services means instant, seamless checks without switching systems or manual data entry.
Natural Conversations
Candidates interact with Harry through natural language, getting answers to their questions and completing tasks without friction.
Real-Time Insights
HR teams get instant visibility into candidate status, screening progress, and pipeline health — all in one dashboard.
Compliance Built-In
Every interaction follows compliance requirements, with full audit trails and documentation automatically generated.
Lightning Fast Processing
What used to take days now takes hours. HRAI accelerates every step of the hiring process without sacrificing accuracy.
How It Works
Powered by company knowledge
HRAI connects directly to NCS's knowledge base through The Dandelion platform. This means Harry always has access to current company policies, job requirements, screening procedures, and more.
When a candidate asks a question, Harry doesn't guess — it provides accurate answers based on real company information. When a screening is needed, Harry initiates it automatically through NCS's own systems. No manual handoffs, no data re-entry, no delays.
The Results
Measurable impact on HR operations
Reduce time-to-hire dramatically with automated workflows
Candidates can engage anytime, anywhere
Free your HR team for strategic initiatives
Seamless background checks built right in
Time & Money Saved
The ROI of intelligent HR
💰 Cost Savings
By automating routine HR tasks, NCS reduced the administrative burden on their HR team significantly. Tasks that required hours of manual work now happen automatically, allowing the team to focus on strategic hiring decisions and candidate relationships.
⏱️ Time Efficiency
The average time from application to onboarding dropped dramatically. Candidates no longer wait days for responses or screening results. The entire process moves at the speed of AI while maintaining accuracy and compliance.
📈 Scalability
Harry handles increased hiring volume without requiring additional HR headcount. As NCS grows, their AI HR assistant scales effortlessly, maintaining the same quality of candidate experience regardless of volume.
😊 Better Experience
Candidates get instant responses, clear communication, and a smooth process. This improves employer brand perception and increases offer acceptance rates — because great candidates don't wait around.
"Harry has transformed how we think about HR. What used to be our biggest bottleneck is now one of our competitive advantages. Candidates are impressed by how smooth the process is, and our team finally has time to focus on what matters."
Ready to revolutionize your HR?
Let's discuss how a custom AI HR solution can transform your hiring process.