Custom Development
When off-the-shelf isn't enough
Need something unique? We build custom dashboards, AI chatbots, internal tools, and customer-facing experiences — all powered by The Dandelion platform.
What We Build
Custom solutions for unique needs
Every business is different. Sometimes you need something built specifically for you.
Custom Dashboards
Tailored interfaces for your specific workflows. Built around how your team actually works, not generic templates.
AI Chatbots
Customer-facing or internal chatbots powered by your knowledge base. Accurate, on-brand, and actually helpful.
Internal Tools
Custom applications that solve your specific problems. Integrated with your existing systems and knowledge.
Customer Experiences
AI-powered features for your website or app. Give your customers intelligent, context-aware interactions.
The Process
From idea to implementation
A clear process that keeps you informed every step of the way.
Consultation
We discuss your vision, requirements, and goals. What do you need? What problem are we solving? What does success look like?
Scoping
We define the project scope, timeline, and deliverables. You'll know exactly what you're getting and when.
Development
We build your solution using The Dandelion platform as the backbone. Regular updates keep you in the loop.
Delivery & Support
We deploy, train your team, and provide ongoing support. Your custom solution, fully operational.
The Advantage
Built on a solid foundation
Every custom solution we build uses The Dandelion platform as its backbone. This means your custom chatbot, dashboard, or tool isn't a standalone island — it's connected to your entire knowledge ecosystem.
Update your knowledge in the dashboard, and your custom solutions automatically have access to the new information. Add a new procedure, and your internal tool knows about it. Change your pricing, and your customer chatbot gives accurate quotes.
One source of truth. Infinite applications.
Example Projects
Here's what custom development can look like:
Customer Support Portal
A branded support interface where customers can chat with AI that knows your products, policies, and procedures. Reduces support tickets while improving customer satisfaction.
Sales Intelligence Dashboard
A custom dashboard that helps your sales team access product info, generate proposals, and get AI-powered insights — all in one place.
Operations Command Center
An internal tool that centralizes operational workflows, automates routine tasks, and gives your team AI-powered assistance for complex decisions.
Have something specific in mind?
Let's talk about what you need. Custom development starts with a conversation.
Frequently Asked Questions
Why is custom development only available on Plan 3?
Custom development requires significant time and expertise. Plan 3 includes the implementation hours and support level needed for custom projects. It ensures we can deliver quality work with proper ongoing support.
What if I need something not listed here?
This list is just a starting point. If you have a specific need, let's talk. We've built all kinds of custom solutions — if it involves AI and your business knowledge, we can probably help.
How long do custom projects take?
It depends on complexity. Simple chatbots might take 2-3 weeks. Complex dashboards or integrations could take 1-2 months. We'll give you a realistic timeline during the scoping phase.
Do I own the code?
Yes. Custom development work is yours. We build it, you own it. The solution runs on The Dandelion platform, but the custom code and configurations belong to you.
Can you integrate with our existing systems?
In most cases, yes. We work with common APIs and can build custom integrations. During consultation, we'll assess your current stack and plan the integration approach.
What about maintenance and updates?
Plan 3 includes priority support and implementation hours that can be used for maintenance and updates. For larger ongoing needs, we can discuss additional arrangements.